SmartPIN

What is TM SmartPIN ?

SmartPIN gives your business the benefit from cutting edge PIN security, specific monitoring services with real time data and online portal support. Add to the advantage of your TM call plan that offers better discounts and superior call quality over PSTN lines, SmartPIN isn't just a smarter choice. It's the smartest business decision.

Apply Now

SmartPIN Features

AUTHENTICATION by service number

Now only authorised personnel can make calls from your network. This feature only allows calls to be made after the PIN has been keyed in.

PIN ID control for different level of access

Company administrator can now assign specific access for employees to make STD or IDD calls to selected countries based on their PINs.

ITEMISED BILLING

This feature allows you to individually monitor calls made by your employees. This itemised billing helps you control internal cost and deter employees from making long personal calls.

CALL LIMIT

SmartPIN also lets you manage your telecommunication budget. Through this portal you are able to set call limits to specific PINs for better control of your company’s communication expenditure.

REAL TIME CALL ANALYSIS REPORT

To provide even better telecommunication information, SmartPIN allows you to obtain real time data from this portal to monitor and perform specific analysis. Some of the reports that you can generate are Top 10 call destinations by your company, call usage according to PIN and call usage according to fixed or mobile line.

Steps on How to Make a Call Using SmartPIN

  1. Pick up the phone and key in the code - "66" example
  2. You will hear a voice announcement, "Please enter your PIN"
  3. After successfully entering your PIN, a voice prompt will tell you "Your Credit Limit is so much in RM.
  4. After that, the prompt will tell you to "Please dial the number you wish to call".
  5. Then you need to enter the destination number EG. 06-XXXX OR 016=XXX OR 001-XXX
  6. Within 5 to 10 seconds you will get connected to the destination number your called

View analysis report via the portal

https://www.tmsmartpin.com.my/